Managing Your Payment Transactions
All transactions conducted from our platform are listed in the payment history tab. The payment history tab is accessible from the "Payments" page which you can locate by logging into your DocEndorse account and looking to the left side your screen.
Using the payment history tab, you can also perform further actions on each transaction depending on its current state. Upon clicking the options button beside each transaction, you will be presented with one or more of the following options:
- Capture transaction, if the transaction is in an authorised state.
- Void Transaction, if the transaction is in an authorised state.
- Refund Transaction, if the transaction has been captured.
- Get Payer details will be available all the time.
You may need to capture a transaction if you set the capture mode to manual when setting up the payment request. If you set the payment mode to automatic, the transaction will be captured immediately after the e-sign request has been completed by all the parties involved.