Something went wrong

Please check back later while we address the issue

Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

DocEndorse collects the following data:

  • Personal Identification Information (PII) (Name, email address, phone number, address, photograph, signature, credit card, location, Geolocation data, etc.)
  • Organisational Information (OI) (Business registration number, D-U-N-S number, Business name, business telephone number, company logo, time zone, industry, etc.)

How do we collect your data?

You directly provide DocEndorse with most of the data we collect. We collect data and process data when you:

  • Register online
  • Purchase and use of our products or services
  • Through browsing our website

DocEndorse may also receive your data indirectly from the following sources:

  • Popular social media companies
  • Popular search engines

How will we use your data?

DocEndorse collects your data so that we can:

  • Manage your account and process signature requests.
  • Manage your team members' accounts.
  • Email you about new products, new features, and updates to the privacy policy.
  • Email you with special offers on other products and services we think you might like.

If you agree, DocEndorse will share some of your data with third-party marketing companies that may offer you their products and services. For example:

  • Popular social media companies
  • Digital marketing companies

When DocEndorse processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. DocEndorse also uses a third-party vendor to process payments and handle subscription services. When choosing third-party vendors we go through a rigorous procurement process that involves reviewing their server infrastructure, data management policies, and data security.

How do we store your data?

DocEndorse securely stores your data on dedicated servers in London and New York that are physically managed by an independent contractor. We use a firewall to limit unauthorised access through unauthorised channels to the network. Only a limited number of personnel have access to the server. Each personnel must use an encrypted password to access the server and no one person has full permissions.

DocEndorse stores data in one of three ways:

  1. Private file vault: Stores an encrypted form of any image data, documents uploaded, and/or signed and cryptographic certificates. This information will be stored as long as you remain a customer with DocEndorse. The user also has the ability to download and delete ALL data that were originally provided to DocEndorse. Additionally, there is a setting that allows the user to automatically delete uploaded unencumbered data after a set time - that is predetermined by the user. The option to delete individual documents is available at all times.
  2. Cookies: Store geolocation data such as country code, area code, and device identifier. Information stored in the cookies will be stored for 60 days.
  3. Database: store Personal Identification Information and Organisational Information in an encrypted form in the database. This information will be stored, as long as you remain a customer with DocEndorse. The user also has the ability to download and delete ALL data that were originally provided to DocEndorse. Additionally, there is a setting that allows the user to automatically delete uploaded unencumbered data after a set period of time, that is predetermined by the user. The option to delete individual documents is available at all times.

Marketing

DocEndorse may send you information about products and services of ours that we think you might like. Such as:

  • Email you about new products, new features, and updates to the privacy policy.
  • Email you with special offers on other products and services we think you might like.

Information provided by your signatories will only be used to endorse or sign documents.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop DocEndorse from contacting you for marketing purposes or giving your data to other members of the DocEndorse Group.

What are your data protection rights?

DocEndorse would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request DocEndorse for copies of your personal data. There is a free tool available to administrators that allow them to download selected data, if there is a need for data not provided within the free tool, then we may offer you this service for a small fee.

The right to rectification – You have the right to request that DocEndorse correct any information you believe is inaccurate. You also have the right to request DocEndorse to complete the information you believe is incomplete. Personal Identification Information and Organisational Information can be changed by users with administrative privileges over your account.

The right to erasure – You have the right to request that DocEndorse erase your personal data, under certain conditions. To remove all data, the user with administrative previldeges must go settings -> profile -> delete data, where the subscription can be cancelled and ALL data erased permanently.

The right to restrict and object processing – You have the right to request that DocEndorse restrict and or object to the processing of your personal data, under certain conditions. These conditions are:

  1. Limiting your processing will not hinder our ability to provide you with our core services.
  2. And that you are not committing any criminal offenses such as obstructing the course of justice.

The right to data portability – You have the right to request that DocEndorse transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@docendorse.com

OR

+44 788 729 5970

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

DocEndorse uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Location data
  • Time zone

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functional – DocEndorse uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer, your location, and your name. Given the type of business we operate the collection of this type of data is necessary for us to provide you with our services.
  • Proprietary analytics – DocEndorse uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. The data is currently used to improve our content delivery and user interface.
  • Third party analytics - DocEndorse use third parties such as Google to collect anonymous data on visitors to our website to facilitate future advertising programs specific to our company.

Accept DocEndorse's proprietary analytics cookie on this browser, which is used to inform our ad stratgey and provide better customer service?

Accept third party analytics cookies, used to optimise services including personalising content (including ads), measuring ads, producing analytics and providing a safer experience?

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The DocEndorse website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

DocEndorse keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on Sunday, April 3, 2021.

How to contact us

If you have any questions about DocEndorse’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Contact us at our email: support@docendorse.com

OR

+44 788 729 5970

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that DocEndorse has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.